ServiceNow

As a global managed service provider we delivers end-to-end ServiceNow solutions, from consultancy, implementation, integration, service orchestration and stakeholder communication, testing and support. We have dedicated team to provide full lifecycle support for our customer's ServiceNow implementations. With a dedicated ServiceNow competency centre, we have already deployed full-scale ITSM, ITOM, CMDB, Service Catalog, Automation and Orchestration, Self-Service Portal, and other solutions.

ServiceNow Focus Areas

1. ServiceNow DEVSHOP

Customers are asking for greater simplicity in the way providers engage with them and deliver their services. Therefore, GTR TeK chose to embed the ServiceNow platform into Service Management Suite, which provides a wide range of infrastructure management services, including consulting, deployment and operations. By unifying many of these services through the ServiceNow platform, GTR TeK can integrate Service Management Suite easily with any IT service management (ITSM) environment that customers may have.

As we face unprecedented business disruption, GTR TeK is pleased to work with ServiceNow to help organizations quickly maneuver through this challenging time. As our clients are faced with meeting the critical needs of their employees and customers, it’s imperative that we work together and continue to innovate. Through the power of ServiceNow and GTR TeK, we can continue to support organizations with real solutions, while easing cost challenges during this difficult time.

2. MDM Magic-board

The Now Mobile platform is unique and sets a new benchmark for a mobile-friendly employee experience, moving beyond individual applications into cross-department mobile workflows. It’s the first enterprise mobile experience that harnesses the Now Platform to connect departments, while hiding complex nature of the back-end processes.

Mobile Now is just another example of how ServiceNow is ahead of the curve when it comes to changing workplace productivity for the better. GTR TeK have experienced engineers working in MDM and mobility solutions.

GTR TeK helps organizations in using Snow Inventory technology or leverage their existing mobile inventory solution, such as an MDM/EMM solution, to feed information into Snow License Manager on all Android, iOS and Windows mobile devices. This includes information such as hardware details, software details, owner of the devices and installed applications.

3. Process and Custom Development

We leverage our substantial business and technical expertise to help our customers maximize their investment in ServiceNow. GTR TeK is a closely aligned ServiceNow partner, specialized in implementing ServiceNow ITSM solutions and integrating & building applications on the ServiceNow Platform.

We at GTR TeK ensure that your business takes advantage of the custom application development with the following benefits:

• Increase in productivity
• Scalability
• Integrity
• Security
• Performance
• Maintainability

How we deliver?

We have a skilled global project team working on your implementation, including an Engagement Manager, a Business Process Consultant, and a Solution Architect, all committed to making your implementation as smooth as possible.